SCHERERVILLE, Ind. — Gurtler Industries, a manufacturer of advanced detergents, specialty chemicals and injection systems for the commercial laundry industry, reports that it held its three-day Global Sales Conference here in December at the Briar Ridge Country Club.
More than 75 members of the Gurtler sales and service team, headquarters support team, and management attended the event. Representatives were present from the United States, Canada, Mexico and Australia.
Due to the pandemic, this was the first time since 2018 that Gurtler brought together the sales and service team for the conference, which focused on technical and safety training, recognition of top sales performers, and a celebration of Gurtler’s 40th anniversary.
As part of Gurtler’s continuing effort to improve customer service, Gurtler invited four customers from the industrial/food & beverage and healthcare laundry markets to participate in a panel to review how they perceive their expectations and standards for service from their chemical representatives.
During the conference, representatives from six major manufacturers of standard and tunnel washing systems shared their latest innovations and technology with Gurtler’s sales and service team, and the manufacturers heard feedback from the company’s service team on how the systems perform in its markets.
At the conference, Gurtler recognized the top sales and service performers from the last few years. The salespersons of the year for the last two years were also announced.
Nicolas Legault from Ontario, Canada, earned the honor for 2021, and Joe Valdez of the Pacific Northwest was named salesperson of the year for 2022.
Lastly, Greg Gurtler, president, and Bill Gurtler, chairman of Gurtler Industries, shared their thoughts on the 40th anniversary of Gurtler’s founding in March of 1982.
Plus, they presented an employee appreciation video that focuses on the role that the company’s entire team plays in providing superior customer service across the entire laundry market.
Have a question or comment? E-mail our editor Matt Poe at [email protected].