Podcasts

Episode:45

September 20, 2022

The Laundry Brand

A commercial laundry today, no matter the size, needs to create its unique brand to stand out, and this discussion with Asit Goel, vice president of marketing at UniFirst, will examine what steps to take.

Episode:44

July 19, 2022

Laundry Labor Update

Guest Joseph Ricci, president and CEO of TRSA, talks about the current state of laundry hiring/training/retention, offers ideas and looks into the future of laundry labor.

Episode:43

May 18, 2022

The Benefits of Trade Show Attendance

Greg Jira, show director for The Clean Show owned by Messe Frankfurt, talks about how laundry and linen service operators can be as effective as possible when attending industry trade shows, along with details about Clean in Atlanta.

Episode:42

March 16, 2022

Supply-Chain Strategies

Jeff Landry, managing director global supply chain for textile provider American Dawn, talks about the lessons learned from the supply-chain interruptions experienced in 2020 and how to be prepared in the future.

Episode:41

January 19, 2022

Laundry Operations and OSHA

In this podcast, Steve Alvarado, a lawyer at Fisher Phillips, talks about what OSHA is looking for in terms of laundry safety and how laundries can be proactive to be “OSHA safe.”

Episode:40

November 17, 2021

Laundry Safety Inspection

Guest Donald Bock, principal of Seabright Safety Solutions, shares key points for laundry operators to investigate, and ways to improve shortcomings, to help ensure a facility is as safe as possible.

Episode:39

September 22, 2021

Expanding Laundry Business Revenue

It’s important for laundry operations to have balanced revenue, and this conversation with Rick Snyder, owner and general manager of U.S. Linen & Uniform in Richland, Washington, will explore how operations can expand wisely.

Episode:38

July 21, 2021

Employees and Substance Abuse

Guest Susan Fahey Desmond, a principal in the New Orleans office of Jackson Lewis P.C., shares her expertise on laundry management and safety in an era of increasing substance abuse.

Episode:37

May 19, 2021

Meeting Hygienic and Sanitary Laundry Expectations

Rocco Romeo, CEO of HLS Linen Services based in Ottawa, Ontario, and a member of the Healthcare Laundry Accreditation Council’s (HLAC) Board of Directors, provides an update on healthcare laundry during COVID-19 and what lies ahead for the industry segment.

Episode:36

March 24, 2021

Effective Washer-Extractor Usage

Guest Josh Steinhardt, a sales development manager of on-premises laundry at Alliance Laundry Systems, draws on his 20 years of experience to share washer-extractor advice for throughput, efficiency and quality.

Episode:35

January 20, 2021

Laundry Insurance Needs and Coverage

Tina Brazier, business development manager for fabricare insurance provider Irving Weber Associates, talks about how insurance has changed for laundries, specific needs and how to evaluate current insurance coverage.

Episode:34

December 23, 2020

Optimizing the Laundry Process

John Goetz, global product manager for Hydro Systems, takes listeners to a number of locations in a laundry operation that are prime for optimizing processes and efficiencies.

Episode:33

November 18, 2020

Laundry Maintenance Checklist

Listen to a conversation with Dave McAllister, director of services and project management for Girbau North America, about essential laundry equipment tasks to keep your machines processing goods—and doing it well.

Episode:32

October 21, 2020

Customer Service Training and Technology

Guest Dave Balliet, director of customer relations for Hospital Central Services Cooperative (HCSC), offers his insights into enhancing customer service at all levels of a laundry operation.

Episode:31

September 23, 2020

Laundry Facility Cleaning Check

Guest Paul Jewison, vice president of engineering at Healthcare Linen Services Group and general manager at Textile Care Services in Rochester, Minnesota, discusses ways to keep a laundry operation clean.

Episode:30

August 19, 2020

Laundry Service Contract Essentials

In this episode, Steven Fellman from the Washington, D.C., law firm GKG Law P.C., shares key elements of laundry and linen services contracts, negotiation tactics and more.

Episode:29

July 22, 2020

Conflict Resolution in a Laundry Operation

Guest Terry Slosson, director of human resources for the Northern Pacific Region of Cintas Corp., discusses methods and strategies to best handle conflict in an operation

Episode:28

June 17, 2020

Key Performance Indicators

Bill Brooks, director of customer solutions and business development for commercial laundry equipment manufacturer Alliance Laundry Systems, talks about important KPIs in a laundry/linen service for efficiency and quality.

Episode:27

May 20, 2020

Proper Laundry Equipment Usage

In this episode, Keith Ware, vice president of sales for Lavatec Laundry Technology, talks about ways to ensure laundry machinery is handled properly to get the most life out of the equipment, and your linens.

Episode:26

April 22, 2020

Laundry Hiring and Training

Sylvia Williams, human resources manager for Prudential Overall Supply, a uniform and facility services company headquartered in Irvine, California, joins us to talk about strategies for seeking out employee candidates and training them for long-term growth.