CHICAGO — Most survey respondents say operations earned more revenue in 2021 over 2020 ...

CHICAGO — Managers indicate operations focus on customers, earn good responses ...

CHICAGO — Majority of survey respondents indicate business is remaining steady or improving ...

CHICAGO — Survey takers indicate difficulties finding, retaining employees ...

CHICAGO — Survey indicates already high cleanliness procedures enhanced because of COVID-19 ...

CHICAGO — Recent survey shows laundry companies hopeful despite 2020 challenges ...

CHICAGO — Survey takers offer look into pandemic-related laundry/linen service shifts ...

CHICAGO — Survey respondents consider strong sales rep relationship of highest value ...

CHICAGO — Special survey shows how operators are working through effects of pandemic ...

CHICAGO — Piece count, weight top tracking systems used ...

CHICAGO — Respondents also hopeful to meet 2020 priorities ...

CHICAGO — Lack of skilled workers affects maintenance efforts ...

CHICAGO — However, questions remain, such as amount of increase, impact on employee turnover ...

CHICAGO — Attendees looking forward to show but have recommendations for changes ...

CHICAGO — Most impact is negative, respondents indicate ...

CHICAGO — Factors contributing to growth include increased customer bases, prices ...

CHICAGO — Management involvement, training key, respondents indicate ...

CHICAGO — Respondents also point to better customer service for laundry/linen service improvement ...

CHICAGO — Respondents face high turnover, unfilled positions ...

CHICAGO — Nearly 90% of respondents say their plants processed more linen this year ...