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Nasty Wrinkles Don’t Say ‘Quality’

Mike Hand |

HOUSTON — Laundry has always been about quality. It has to be. Linen...

Processing Surgical Gowns in a Laundry (Part 1)

Eric Frederick |

ROANOKE, Va. — I recently received this question from a military reader:“...

Keys to Properly Sizing Laundry Equipment

Seth Willer |

OSHKOSH, Wis. — All industrial, commercial and on-premises laundries...

COVID-19 Has Changed the Rules for Laundry Safety

Bob Bruce |

RIPON, Wis. — When you think of public safety, you usually think of police...

Don’t Assume, Ask What Your Employees Want

Eric Frederick |

ROANOKE, Va. — As I write this article, the world is still in the middle...

Efficiency Starts with Data Collection

Mark Moore |

VERSAILLES, Ky. — Many people measure daily how many steps they take, how...

Reusable Barrier Isolation Gown Success Story (Conclusion)

Eric Frederick |

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 2)

Eric Frederick |

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 1)

Eric Frederick |

ROANOKE, Va. — History and some opportunities have a way of repeating...

Maximizing Pounds Per Operator Hour

Seth Willer |

OSHKOSH, Wis. — Pounds per operator hour, or PPOH, is a critical...

Wiping Products Supply, COVID-19 Demand

Hal Kanefsky |

PHILADELPHIA — In mid-March, the United States was hit with a crisis never...

Your Employees Look to You for Guidance

Eric Frederick |

ROANOKE, Va. — Many years ago my organization participated in a very large...

Learning from Failure—OB Scrub Story

Eric Frederick |

ROANOKE, Va. — Many people learn better by listening to a story about...

Are Soft-mount Washers Really That Great?

Seth Willer |

OSHKOSH, Wis. — At Girbau Industrial, we sell both soft- and hard-mount...

Asking the Right Questions for OPL Equipment Sizing

Mike Hand |

HOUSTON — Bigger is not always better. That’s true when talking about...

Value of Adaptability (or ‘Is There a Better Way?’)

Eric Frederick |

ROANOKE, Va. — I have often thought about writing the definitive book on...

Why Managers Avoid Dealing with Problem Employees

Eric Frederick |

ROANOKE, Va. — No matter how perfect your work crew may be, there are...

What Type of Change Agent Are You?

Eric Frederick |

ROANOKE, Va. — During my 44 years of active management in the laundry...

Owning the Problem for Employees

Eric Frederick |

ROANOKE, Va. — As a member of a management team, you will often be...

Engage Laundry Staff for More Satisfied Employees

Mike Hand |

HOUSTON — Why does Monday seem so far from Friday, but Friday so close to...

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