Columns

You are here

Need for Advice is Always There

Eric Frederick |

ROANOKE, Va. — I  have been writing articles for this publication for many...

Remanufactured Decision Making

Tommy Cocanougher |

CLAREMORE, Okla. — For several years now manufacturers have made available...

Linen from the Patient Perspective

Eric Frederick |

ROANOKE, Va. — I recently had the experience of being a patient in a...

Educating Employees on Their Role in Patient Care

Eric Frederick |

ROANOKE, Va. — The biggest problem with off-site laundries, or large...

Opinion: Leveling the Playing Field

Joe Gudenburr |

SYRACUSE, N.Y. — The topic of steel tariffs is one that many in our...

What Should I Focus On?

Eric Frederick |

ROANOKE, Va. — I was asked recently by a relatively inexperienced manager...

Customer Service Sometimes Takes Salesmanship

Eric Frederick |

ROANOKE, Va. — Some managers believe that giving customers what they want...

Reducing Employee Turnover

Eric Frederick |

ROANOKE, Va. — Employee turnover hurts your productivity and the quality...

Employee-Manager Leadership Lessons

Eric Frederick |

ROANOKE, Va. — As a youth, I played a number of team sports. I found that...

Textile Basics for Proper Purchasing

Eric Frederick |

ROANOKE, Va. — The theme of this column comes from another reader of mine...

Essential Management Skill: Being Visionary

Eric Frederick |

ROANOKE, Va. — Last month, I discussed the need to be able to organize a...

Essential Management Skill: Attention to Detail

Eric Frederick |

ROANOKE, Va. — There are two major management skills that all managers...

The Most Valuable Work: Planning

Eric Frederick |

ROANOKE, Va. — I have always believed that, to be successful in life, you...

Reader Question: How to Solve Stained Pillowcases

Eric Frederick |

ROANOKE, Va. — “We currently have a laundry for a 50-bedroom hotel in...

Increased Productivity Through Smarter Linen Purchases (Part 2)

Eric Frederick |

ROANOKE, Va. — Last month, I discussed that each textile item should be...

Increased Productivity Through Smarter Linen Purchases

Eric Frederick |

ROANOKE, Va. — Last month, I wrote about several things managers can do to...

Increased Laundry Automation in the Future

Eric Frederick |

ROANOKE, Va. — There have been a series of recent studies published about...

Embracing the Speed of Business

Eric Frederick |

ROANOKE, Va. — Many years ago, I read a wonderful book titled It’s Not the...

The Key to Adapt, Embrace Change

Eric Frederick |

ROANOKE, Va. — As much as most of us hate change, especially when it is...

Soiled-Linen Collection Question: Hamper Stands

Eric Frederick |

ROANOKE, Va. — Because I have written columns for the past 20 years, I...

Pages