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Eric Frederick

Carilion Laundry Service

Director of Laundry Services

Eric Frederick is director of laundry services for Carilion Laundry Service, Roanoke, Va., and past president of the National Association of Institutional Linen Management (NAILM), now called the Association for Linen Management (ALM). He’s a two-time association manager of the year. You can reach him by e-mail at efrederick@carilion.com.

Re-establish Trust to Stop Hoarding

During a working lunch the other day, a sales representative from a...

Penny-Wise and Pound-Foolish

It always amazes me how poorly we managers treat our laundry chemical...

Golfing is Fun, but Education Should Be Primary Focus

Spring is in the air. The flowering trees are strutting their finest,...

Can You Make Your Dreams Come True?

The 10-year-old boy, blond and freckle-faced, carefully watched his...

How Do You Rate as a Manager?

The auto industry just announced plant closings and layoffs. Textile...

Barrier Re-treatment Somewhat Pricey but Worth Considering

I started using a washer-applied barrier re-treatment product in 1997. I...

No Easy Solution to Cut Linen Costs

During my time as a laundry consultant, I had the pleasure of working...

Mistakes Offer Chances to Learn

I’ve noticed over my 55 years that many of the lessons I learn in my...

Just How Do You Define Linen Rental?

I've noticed over the past several years that there isn't a consistent...

Example Distracts From Gist of Message

August’s column (Industry Group Tackles Chore of Developing Best-...

Today's Laundry/Linen Manager Can't Rely on Experience Alone

Having discussed the need to create laundry industry standards last...

Industry Group Tackles Chore of Developing Best-Practice Standards

Thirty-three years ago, I applied for my first laundry job. I was fresh...

Summertime Heat Threatens Worker Morale, Productivity if Unchallenged

Every summer, the mercury rises and laundry employees must adapt to...

Solving the 'Case of the Sunrise Stain Stumper'

Several times a year, someone asks me about a poor-quality wash or...

Employing Immigrants Means Adapting to Cultural Differences

During my managerial career, I have had the opportunity to work with a...

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