Eric Frederick

[email protected]

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

Need for Advice is Always There

ROANOKE, Va. — I  have been writing articles for this publication for many...

Linen from the Patient Perspective

ROANOKE, Va. — I recently had the experience of being a patient in a...

Educating Employees on Their Role in Patient Care

ROANOKE, Va. — The biggest problem with off-site laundries, or large...

What Should I Focus On?

ROANOKE, Va. — I was asked recently by a relatively inexperienced manager...

Customer Service Sometimes Takes Salesmanship

ROANOKE, Va. — Some managers believe that giving customers what they want...

Reducing Employee Turnover

ROANOKE, Va. — Employee turnover hurts your productivity and the quality...

Employee-Manager Leadership Lessons

ROANOKE, Va. — As a youth, I played a number of team sports. I found that...

Textile Basics for Proper Purchasing

ROANOKE, Va. — The theme of this column comes from another reader of mine...

Essential Management Skill: Being Visionary

ROANOKE, Va. — Last month, I discussed the need to be able to organize a...

Essential Management Skill: Attention to Detail

ROANOKE, Va. — There are two major management skills that all managers...

The Most Valuable Work: Planning

ROANOKE, Va. — I have always believed that, to be successful in life, you...

Reader Question: How to Solve Stained Pillowcases

ROANOKE, Va. — “We currently have a laundry for a 50-bedroom hotel in...

Increased Productivity Through Smarter Linen Purchases (Part 2)

ROANOKE, Va. — Last month, I discussed that each textile item should be...

Increased Productivity Through Smarter Linen Purchases

ROANOKE, Va. — Last month, I wrote about several things managers can do to...

Increased Laundry Automation in the Future

ROANOKE, Va. — There have been a series of recent studies published about...

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Latest Podcast

 Greg Jira, show director for The Clean Show owned by Messe Frankfurt, talks about how laundry and linen service operators can be as effective as possible when attending industry trade shows, along with details about Clean in Atlanta.

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