Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at elfrederick@cox.net or by phone at 540-520-6288.

Come Prepared and Make the Most of a Trip to Clean ’09

Every two years, the Clean Show takes center stage in the laundry...

Be Consistent with Investment Plans, Even in Dark Times

A number of my employees have asked me whether they should continue to...

Who Says Laundry Work Can’t Be Fun?

Day after day, the bad economic news keeps coming. I hear statements...

Washcloth Stacker Trial: The Verdict

Several months ago, I wrote about a trial we were going to conduct on a...

‘Laundry Book Club’ Introduces Self-Help Worth Talking About

There are many management self-help books out on the market, and I’ve...

Position Yourself Now to Thrive When Economy Rebounds

There are storm clouds on the economic horizon. The experts have finally...

Respect for the Industry Has to Start with Us

I was talking to an acquaintance recently when he asked if he could see...

New Technology: Can You Keep Up?

I grew up in a generation that learned how to use a slide rule to speed...

Signs Point to Textile Supply Issues, Price Increases

Now that the 2008 Summer Olympics in Beijing have ended, it’s time to...

Speeding Up Stacking, Counting of Washcloths Presents Challenges

In August 2007, we almost doubled the number of pounds that we process...

Year-Round Budget Work Lowers Stress

My fellow managers at the hospital and I got that deer-in-the-headlights...

Fear of Risk Can Hinder Managerial Effectiveness

One of the hardest things for a manager to do is manage risk — the kind...

Cruise Ship Laundry Excels Despite Rough Seas, Language Barrier

I’ve just completed my third seven-day cruise in the last three years,...

Mistakes Happen, But Go All Out to Make Things Right

I’ve always believed that it’s easier to keep a customer than to find a...

Marketing of More Energy-Efficient Textiles Deserves Scrutiny

Energy prices are going up, and everyone is looking for a way to reduce...

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Latest Podcast

Guest Troy Lovins, founder and CEO of Performance Matters, talks about how opening the laundry plant doors and showing off what makes an operation great can turn potential customers into actual customers.

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