I’ve just completed my third seven-day cruise in the last three years,...
I’ve always believed that it’s easier to keep a customer than to find a...
Energy prices are going up, and everyone is looking for a way to reduce...
The Christmas holiday is a very special holiday to most employees, and...
I was working on a productivity improvement project and had the occasion...
When my oldest son was just beginning to talk, he went through a phase...
For years, various linen companies have irritated me by insisting on...
It seems like everywhere I go, someone is talking about how to protect...
Every once in a while, I try to do something different to challenge my...
During every Clean Show, I dedicate a number of hours to investigating...
As managers, we’re responsible for setting the course for our...
Most of us will never have to deal with a random Occupational Safety and...
Recently, one of my major vendors made a sudden and unexpected change in...
We all deal with problems every day. Some are easy to handle, and some...
For years, the laundry industry has been trying to upgrade its...
