Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

Doing Research on Stains

ROANOKE, Va. — Sooner or later every manger will be faced with the problem...

Reducing Turnover Through Proper On Boarding

ROANOKE, Va. — I  recently decided to interrupt my endless days of...

The Clean Show: A Worthwhile Investment

ROANOKE, Va. — The Clean Show started in 1975. I first attended the Clean...

Ideas to Train Non-English Speaking Employees

ROANOKE, Va. — Training non-English speaking employees can be a challenge...

One Solution to Staffing in Tight Labor Market

ROANOKE, Va. — We are once again in an employment cycle where there are...

Making Readers Think, React

ROANOKE, Va. — When I started writing columns many years ago, I had two...

Do You Have a Health Emergency Plan?

ROANOKE, Va. — Many managers plan what to do if there is an epidemic...

Need for Advice is Always There

ROANOKE, Va. — I  have been writing articles for this publication for many...

Linen from the Patient Perspective

ROANOKE, Va. — I recently had the experience of being a patient in a...

Educating Employees on Their Role in Patient Care

ROANOKE, Va. — The biggest problem with off-site laundries, or large...

What Should I Focus On?

ROANOKE, Va. — I was asked recently by a relatively inexperienced manager...

Customer Service Sometimes Takes Salesmanship

ROANOKE, Va. — Some managers believe that giving customers what they want...

Reducing Employee Turnover

ROANOKE, Va. — Employee turnover hurts your productivity and the quality...

Employee-Manager Leadership Lessons

ROANOKE, Va. — As a youth, I played a number of team sports. I found that...

Textile Basics for Proper Purchasing

ROANOKE, Va. — The theme of this column comes from another reader of mine...

Pages

Advertisement

Latest Podcast

It’s important for laundry operations to have balanced revenue, and this conversation with Rick Snyder, owner and general manager of U.S. Linen & Uniform in Richland, Washington, will explore how operations can expand wisely.

Want more? Visit the archive »

Digital Edition

Latest Classifieds