Eric Frederick

Carilion Laundry Service

Director of Laundry Services

Eric Frederick is director of laundry services for Carilion Laundry Service, Roanoke, Va., and past president of the National Association of Institutional Linen Management (NAILM), now called the Association for Linen Management (ALM). He’s a two-time association manager of the year. You can reach him by e-mail at efrederick@carilion.com.

Washcloth Stacker Trial: The Verdict

Several months ago, I wrote about a trial we were going to conduct on a...

‘Laundry Book Club’ Introduces Self-Help Worth Talking About

There are many management self-help books out on the market, and I’ve...

Position Yourself Now to Thrive When Economy Rebounds

There are storm clouds on the economic horizon. The experts have finally...

Respect for the Industry Has to Start with Us

I was talking to an acquaintance recently when he asked if he could see...

New Technology: Can You Keep Up?

I grew up in a generation that learned how to use a slide rule to speed...

Signs Point to Textile Supply Issues, Price Increases

Now that the 2008 Summer Olympics in Beijing have ended, it’s time to...

Speeding Up Stacking, Counting of Washcloths Presents Challenges

In August 2007, we almost doubled the number of pounds that we process...

Year-Round Budget Work Lowers Stress

My fellow managers at the hospital and I got that deer-in-the-headlights...

Fear of Risk Can Hinder Managerial Effectiveness

One of the hardest things for a manager to do is manage risk — the kind...

Cruise Ship Laundry Excels Despite Rough Seas, Language Barrier

I’ve just completed my third seven-day cruise in the last three years,...

Mistakes Happen, But Go All Out to Make Things Right

I’ve always believed that it’s easier to keep a customer than to find a...

Marketing of More Energy-Efficient Textiles Deserves Scrutiny

Energy prices are going up, and everyone is looking for a way to reduce...

Understanding Christmas Holiday Linen Volume

The Christmas holiday is a very special holiday to most employees, and...

Flatwork vs. Fold Dry: Why the Shift in Products?

I was working on a productivity improvement project and had the occasion...

Which Term Best Communicates Your Message?

When my oldest son was just beginning to talk, he went through a phase...

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