Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at elfrederick@cox.net or by phone at 540-520-6288.

Relegating Patience to Bottom Drawer is Sure Way to Fail

CHICAGO — In this fast-paced, got-to-get-it-done-today world, many...

It’s Time to Add Value for Revenue-Starved Healthcare Customers

CHICAGO — Our national economy remains sluggish and the fiscal...

How Can You Justify an Equipment Upgrade?

CHICAGO — The economic slowdown over the past several years has forced...

Operational Quality Depends Upon Good Communication

CHICAGO — How important is your ability to communicate with your...

What Are the Keys to Success? People, Education, Technology

CHICAGO — What are the keys to having success? I believe that there are...

After 10 Years on the Job, It Might Be Time to Look Around

I have had numerous discussions with my fellow laundry managers in...

A Parable for Our Times: In Search of the ‘Silver Bullet’

Once upon a time, a laundry manager went away on vacation for several...

When to Rebuild Versus Buying New

It’s been challenging for many of us to find repair parts for Lavatec or...

Trade Secrets Aren't What Separate Us

I really enjoy facing the various challenges that come my way. Sometimes...

What Does It Cost to Produce a Surgical Pack?

An Association for Linen Management (ALM) member recently asked how to...

Can You Feel the Winds of Change?

We managers are responsible for developing a plan for the future and...

New Gown Policy Gains Traction in Pandemic Panic

For months we’ve talked about what to do in case of an H1N1 flu pandemic...

Don’t Get Too Comfy: Change Has Way of Forcing Itself on You

I think it’s a universal truth that no one likes change. As proactive as...

Scrub Rental: Look at Costs, Storage

It’s important to be aware of the various marketing techniques used in...

Linen Managers Strive For Quality, Controlling Costs

Linen managers are becoming increasingly important in this struggling...

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Latest Podcast

The industry is facing a gap when it comes to trained, skilled workers. Guest Doug Waldman, president of Superior Linen Service, examines how an operation can find essential employees, like maintenance staff and supervisors.

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