Survey: Operators Ensure Workers Keep Cool as Summer Temps Flare CHICAGO — Overheating of employees presents difficult challenge to combat ...
Survey: Education, Networking Biggest Draws for Attending Industry Events CHICAGO — Majority of laundry managers see events as ‘worthwhile’ investment ...
Survey: Laundry Managers Keep Employees Happy to Keep Them Around CHICAGO — Recognition, fair compensation among employee-retention approaches ...
Survey: Maintaining Clean Facility No-Brainer for Majority of Laundry Managers CHICAGO — Roughly 83% perform extensive list of cleaning tasks daily ...
Survey: Equipment Breakdowns Chief Among Manager Stressors CHICAGO — Facility inspections, loss of accounts/threat of outsourcing also raise blood pressure ...
Survey: Majority of Operators On Move with Transport, Delivery CHICAGO - Roughly 88% say they transport laundry/linen to/from facility by truck/van ...
Survey: Attracting Business, Building on Quality Staff Among Top 2014 Priorities CHICAGO - Many respondents believe they have ‘good chance’ to meet goals this year ...
Survey: Nearly Half of Respondents Report Processing More Laundry in 2013 CHICAGO - Laundry managers estimate production up 1.4% compared to 2012 ...
Survey: Loss of Customers Greatest Fear for Laundry Managers CHICAGO - Electricity going out, equipment breakdowns among other spooky management scenarios ...
Survey: Most Laundry Managers Attuned to Customer Feedback CHICAGO - Two-thirds say they ‘immediately’ follow up on service complaints ...
Survey: ‘Good Customer Service’ is Key to Improving Industry CHICAGO - Managers, operators weigh in on best practices ...
Survey: Not Unusual for Laundries to Have Backup Plans CHICAGO – Roughly three-quarters of respondents utilize reciprocal processing agreements ...
Survey: Most Attendees Satisfied with Clean ’13 Experience CHICAGO — Roughly two-thirds of respondents attended New Orleans show ...
