Survey: Most Operators Say Business Better Over This Time Last Year CHICAGO — Factors contributing to growth include increased customer bases, prices ...
Survey: Laundry Safety Efforts Can Always Improve CHICAGO — Management involvement, training key, respondents indicate ...
Survey: Better Training Needed to Improve Industry CHICAGO — Respondents also point to better customer service for laundry/linen service improvement ...
Survey: Staffing Challenges Affect Laundry Operations CHICAGO — Respondents face high turnover, unfilled positions ...
Survey: Pounds Processed Increased in 2017 Compared to 2016 CHICAGO — Nearly 90% of respondents say their plants processed more linen this year ...
Survey: Most Laundries Experience Service Interruptions CHICAGO — Machine breakdowns, natural disasters top causes; some backup plans in place ...
Survey: Most Laundries Say Their Customer Service Excels CHICAGO — Majority of respondents say they have tracking mechanisms, respond quickly ...
Survey: Most Laundry Managers Consider Vendor Visits Important CHICAGO — Preferred topics of discussion: new products, changes in industry ...
Most Laundries Transport Goods, Seek Standard Efficiency, Says Survey CHICAGO — Alternative-fuel, hybrid vehicles not under consideration ...
Trump Wins … If It Were Up to Laundry and Linen Services CHICAGO — Nearly 80% of survey respondents say they’re voting for Trump/Pence ...
Most Laundry Managers Polled Favor Republican Ticket CHICAGO — National races and political issues top of mind for respondents ...
Survey: Managers Say Personnel Issues Impacted by Skills, Traits CHICAGO — Respondents mostly laundry management who supervise several employees ...
Survey: Laundry Managers Mostly Positive About Upper Management CHICAGO — Respondents offer suggestions for strengthening relationship ...
Survey: Most Laundry Managers Prepared to Handle Basic Maintenance CHICAGO — 52% of respondents say they or staff take care of all maintenance ...
Survey: Managers Say 2015 ‘Good,’ Poised to Meet Goals in 2016 CHICAGO — Majority of respondents indicate year’s performance turned out as expected ...
Survey: Most Laundry Managers Thankful for 2015, Look Forward to 2016 CHICAGO — Respondents thankful for employees, growing business ...
Survey: Linen Loss Major Problem for Laundries and Customers CHICAGO — Improper use, theft are two key causes, say respondents ...
Survey: Most Laundry Managers Seeking New Business CHICAGO — Many respondents say personal touch works best ...
Survey: Thorough Evaluation Needed for Textile Choices CHICAGO — Respondents see price, quality, durability as key criteria ...
Survey: Laundry/Linen Managers Confident in Their Industry Knowledge CHICAGO — Educational sessions and reading contribute to learning ...