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Survey: Many Laundry Operators Feel ‘Highly Secure’ in Current Positions

CHICAGO — Majority confident in skills, abilities ...
Survey: Most Managers Optimistic about Meeting 2015 Goals

CHICAGO — Increasing customer base, productivity top priorities ...
Survey: 2014 Poundage Increased or Held Steady for Most Laundries

CHICAGO — New business, accounts fueled increased production for majority of respondents ...
Survey: Most Operators Satisfied with Facilities’ Efforts to be ‘Green’

CHICAGO — Rising costs, desire to be eco-friendly drive initiatives ...
Survey: Having Latest Product Info Important to Laundry Managers

CHICAGO — Majority trust colleagues’ equipment/product recommendations ...
Survey: Most Managers Would Take Extra Precautions if Ebola Spread to U.S.

CHICAGO — Nearly half of respondents predict future problems for linen services ...
Survey: Mentors Highly Important to Laundry Industry

CHICAGO — More than 80% of managers have had guidance by industry mentor ...
Survey: Operators Ensure Workers Keep Cool as Summer Temps Flare

CHICAGO — Overheating of employees presents difficult challenge to combat ...
Survey: Education, Networking Biggest Draws for Attending Industry Events

CHICAGO — Majority of laundry managers see events as ‘worthwhile’ investment ...
Survey: Laundry Managers Keep Employees Happy to Keep Them Around

CHICAGO — Recognition, fair compensation among employee-retention approaches ...
Survey: Maintaining Clean Facility No-Brainer for Majority of Laundry Managers

CHICAGO — Roughly 83% perform extensive list of cleaning tasks daily ...
Survey: Equipment Breakdowns Chief Among Manager Stressors

CHICAGO — Facility inspections, loss of accounts/threat of outsourcing also raise blood pressure ...
Survey: Majority of Operators On Move with Transport, Delivery

CHICAGO - Roughly 88% say they transport laundry/linen to/from facility by truck/van ...
Survey: Attracting Business, Building on Quality Staff Among Top 2014 Priorities

CHICAGO - Many respondents believe they have ‘good chance’ to meet goals this year ...
Survey: Nearly Half of Respondents Report Processing More Laundry in 2013

CHICAGO - Laundry managers estimate production up 1.4% compared to 2012 ...
Survey: Loss of Customers Greatest Fear for Laundry Managers

CHICAGO - Electricity going out, equipment breakdowns among other spooky management scenarios ...
Survey: Most Laundry Managers Attuned to Customer Feedback

CHICAGO - Two-thirds say they ‘immediately’ follow up on service complaints ...
Survey: ‘Good Customer Service’ is Key to Improving Industry

CHICAGO - Managers, operators weigh in on best practices ...
Survey: Not Unusual for Laundries to Have Backup Plans

CHICAGO – Roughly three-quarters of respondents utilize reciprocal processing agreements ...
Survey: Most Attendees Satisfied with Clean ’13 Experience

CHICAGO — Roughly two-thirds of respondents attended New Orleans show ...

Latest Podcast

Events of the past three years have changed workplace dynamics along with employee attitudes and expectations. Human resource managers Annette Jones from Huebsch Services and Katie Rowland from Plymate Inc. talk challenges and solutions in laundry HR today.

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