Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

Learning from Failure—OB Scrub Story

ROANOKE, Va. — Many people learn better by listening to a story about...

Value of Adaptability (or ‘Is There a Better Way?’)

ROANOKE, Va. — I have often thought about writing the definitive book on...

Why Managers Avoid Dealing with Problem Employees

ROANOKE, Va. — No matter how perfect your work crew may be, there are...

What Type of Change Agent Are You?

ROANOKE, Va. — During my 44 years of active management in the laundry...

Owning the Problem for Employees

ROANOKE, Va. — As a member of a management team, you will often be...

Creating a Work Schedule

ROANOKE, Va. — In today’s tight job market, creating a worker-friendly job...

Recruiting in a Tight Job Market

ROANOKE, Va. — Today there are more jobs available than there are people...

Understanding Communication Needs

ROANOKE, Va. — Have you ever wondered what your employees think of...

It Pays to be ‘Semper Gumby’ (Always Flexible)

ROANOKE, Va. — The 2019 edition of the Clean Show is now in the books....

Doing Research on Stains (Part 2)

ROANOKE, Va. — Last month’s article dealt with trying to narrow down the...

Doing Research on Stains

ROANOKE, Va. — Sooner or later every manger will be faced with the problem...

Reducing Turnover Through Proper On Boarding

ROANOKE, Va. — I  recently decided to interrupt my endless days of...

The Clean Show: A Worthwhile Investment

ROANOKE, Va. — The Clean Show started in 1975. I first attended the Clean...

Ideas to Train Non-English Speaking Employees

ROANOKE, Va. — Training non-English speaking employees can be a challenge...

One Solution to Staffing in Tight Labor Market

ROANOKE, Va. — We are once again in an employment cycle where there are...

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Latest Podcast

Learn about the challenges and benefits of both processing on site and outsourcing laundry with guest Sam Spence, a senior consultant with TBR Associates, which specializes in consulting services to improve processes, people and company-wide performance.

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