Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

One Solution to Staffing in Tight Labor Market

ROANOKE, Va. — We are once again in an employment cycle where there are...

Making Readers Think, React

ROANOKE, Va. — When I started writing columns many years ago, I had two...

Do You Have a Health Emergency Plan?

ROANOKE, Va. — Many managers plan what to do if there is an epidemic...

Need for Advice is Always There

ROANOKE, Va. — I  have been writing articles for this publication for many...

Linen from the Patient Perspective

ROANOKE, Va. — I recently had the experience of being a patient in a...

Educating Employees on Their Role in Patient Care

ROANOKE, Va. — The biggest problem with off-site laundries, or large...

What Should I Focus On?

ROANOKE, Va. — I was asked recently by a relatively inexperienced manager...

Customer Service Sometimes Takes Salesmanship

ROANOKE, Va. — Some managers believe that giving customers what they want...

Reducing Employee Turnover

ROANOKE, Va. — Employee turnover hurts your productivity and the quality...

Employee-Manager Leadership Lessons

ROANOKE, Va. — As a youth, I played a number of team sports. I found that...

Textile Basics for Proper Purchasing

ROANOKE, Va. — The theme of this column comes from another reader of mine...

Essential Management Skill: Being Visionary

ROANOKE, Va. — Last month, I discussed the need to be able to organize a...

Essential Management Skill: Attention to Detail

ROANOKE, Va. — There are two major management skills that all managers...

The Most Valuable Work: Planning

ROANOKE, Va. — I have always believed that, to be successful in life, you...

Reader Question: How to Solve Stained Pillowcases

ROANOKE, Va. — “We currently have a laundry for a 50-bedroom hotel in...

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In this episode, Keith Ware, vice president of sales for Lavatec Laundry Technology, talks about ways to ensure laundry machinery is handled properly to get the most life out of the equipment, and your linens.

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