Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

Setting Goals for 2021

ROANOKE, Va. — Many years ago when I was in high school, my dad taught me...

Lessons from 2020

ROANOKE, Va. — This year has reemphasized several very important lessons....

Do Not Look the Other Way on Safety

ROANOKE, Va. — During my 44 years of management experience, I had a number...

The Incredible Shrinking Contour Sheet

ROANOKE, Va. — It was shortly after I started working in Milwaukee that I...

Processing Surgical Gowns in a Laundry (Part 2)

ROANOKE, Va. — You’ll recall that in last issue, I began answering a...

Processing Surgical Gowns in a Laundry (Part 1)

ROANOKE, Va. — I recently received this question from a military reader:“...

Don’t Assume, Ask What Your Employees Want

ROANOKE, Va. — As I write this article, the world is still in the middle...

Reusable Barrier Isolation Gown Success Story (Conclusion)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 2)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 1)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Your Employees Look to You for Guidance

ROANOKE, Va. — Many years ago my organization participated in a very large...

Learning from Failure—OB Scrub Story

ROANOKE, Va. — Many people learn better by listening to a story about...

Value of Adaptability (or ‘Is There a Better Way?’)

ROANOKE, Va. — I have often thought about writing the definitive book on...

Why Managers Avoid Dealing with Problem Employees

ROANOKE, Va. — No matter how perfect your work crew may be, there are...

What Type of Change Agent Are You?

ROANOKE, Va. — During my 44 years of active management in the laundry...

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John Goetz, global product manager for Hydro Systems, takes listeners to a number of locations in a laundry operation that are prime for optimizing processes and efficiencies.

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