Eric Frederick

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at [email protected] or by phone at 540-520-6288.

Don’t Assume, Ask What Your Employees Want

ROANOKE, Va. — As I write this article, the world is still in the middle...

Reusable Barrier Isolation Gown Success Story (Conclusion)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 2)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Reusable Barrier Isolation Gown Success Story (Part 1)

ROANOKE, Va. — History and some opportunities have a way of repeating...

Your Employees Look to You for Guidance

ROANOKE, Va. — Many years ago my organization participated in a very large...

Learning from Failure—OB Scrub Story

ROANOKE, Va. — Many people learn better by listening to a story about...

Value of Adaptability (or ‘Is There a Better Way?’)

ROANOKE, Va. — I have often thought about writing the definitive book on...

Why Managers Avoid Dealing with Problem Employees

ROANOKE, Va. — No matter how perfect your work crew may be, there are...

What Type of Change Agent Are You?

ROANOKE, Va. — During my 44 years of active management in the laundry...

Owning the Problem for Employees

ROANOKE, Va. — As a member of a management team, you will often be...

Creating a Work Schedule

ROANOKE, Va. — In today’s tight job market, creating a worker-friendly job...

Recruiting in a Tight Job Market

ROANOKE, Va. — Today there are more jobs available than there are people...

Understanding Communication Needs

ROANOKE, Va. — Have you ever wondered what your employees think of...

It Pays to be ‘Semper Gumby’ (Always Flexible)

ROANOKE, Va. — The 2019 edition of the Clean Show is now in the books....

Doing Research on Stains (Part 2)

ROANOKE, Va. — Last month’s article dealt with trying to narrow down the...

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Bill Brooks, director of customer solutions and business development for commercial laundry equipment manufacturer Alliance Laundry Systems, talks about important KPIs in a laundry/linen service for efficiency and quality.

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