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10 Things You Should Know and Understand about the Laundry Industry

An AmericanLaundryNews.com Exclusive CHICAGO — 1. No matter how much...

Cruise Ship Laundry Excels Despite Rough Seas, Language Barrier

Eric Frederick |

I’ve just completed my third seven-day cruise in the last three years,...

The ‘Elevator Speech’: Facilitating Communication with Senior Management

An AmericanLaundryNews.com Exclusive CHICAGO — OK, Mr. or Ms. Manager...

Mistakes Happen, But Go All Out to Make Things Right

Eric Frederick |

I’ve always believed that it’s easier to keep a customer than to find a...

Facing Facts About the Future: Quality, Upcoming Managers Are Scarce

An AmericanLaundryNews.com Exclusive CHICAGO — For the last four...

Marketing of More Energy-Efficient Textiles Deserves Scrutiny

Eric Frederick |

Energy prices are going up, and everyone is looking for a way to reduce...

Freedom to Manage: Play the Percentages

An AmericanLaundryNews.com Exclusive CHICAGO — It’s estimated that in...

Set Aside Time for Task of Updating Job Descriptions

One of my tasks that always seems to fall through the cracks is updating...

Step Out of Your Communication Comfort Zone

An AmericanLaundryNews.com Exclusive CHICAGO — No matter how you may...

Understanding Christmas Holiday Linen Volume

Eric Frederick |

The Christmas holiday is a very special holiday to most employees, and...

What Are They Thinking?

An AmericanLaundryNews.com Exclusive CHICAGO — As many of you know, I...

Flatwork vs. Fold Dry: Why the Shift in Products?

Eric Frederick |

I was working on a productivity improvement project and had the occasion...

Seek Out Mentors and Recognize Your Support Elements

An AmericanLaundryNews.com Exclusive CHICAGO — No matter your position...

Tyler Joins American Laundry News as Web-Exclusive Columnist

Bruce Beggs |

CHICAGO — American Laundry News welcomes industry veteran Ken Tyler as a...

Which Term Best Communicates Your Message?

Eric Frederick |

When my oldest son was just beginning to talk, he went through a phase...

Nonuniform Shelf Cart Styles Force One to Adapt

Eric Frederick |

For years, various linen companies have irritated me by insisting on...

What Do You Do With Laundry's Leftovers?

Eric Frederick |

It seems like everywhere I go, someone is talking about how to protect...

What Lesson Can You Learn From a Sponge?

Eric Frederick |

Every once in a while, I try to do something different to challenge my...

Small Clean '07 Booth Yields New Solution

Eric Frederick |

During every Clean Show, I dedicate a number of hours to investigating...

When in Drought, Turn to Water Reuse

Eric Frederick |

As managers, we’re responsible for setting the course for our...

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