NEW YORK — NYC Health + Hospitals reports that it has completed an upgrade to its linen management machines, saving $3.06 million annually.
“This initiative showcases the strength of our partnership and our shared commitment to operational excellence,” says Mercedes Redwood, assistant vice president of managed services, NYC Health + Hospitals. “By integrating innovation, technology, and disciplined process management, we’ve created a solution that enhances efficiency and supports our frontline teams in delivering safe, high-quality care.
“Reducing linen use by more than half in key departments isn’t just a financial win — it’s a smarter, more effective way to manage resources for patients and staff alike.”
The five-year project, conducted with Sodexo, a facility management solutions company, placed 193 alEx Linen Centers across the healthcare system’s 11 hospitals to reduce linen use.
The machines monitor inventory by weight, only allow authorized users, and send restocking alerts automatically when supplies are low.
In the first phase of the project, linen machines in each hospital’s emergency department reduced linen use by 55%, from 7.73 pounds to 4.25 pounds per department visit.
The project’s completion marks the expansion of the machines into nursing departments across the healthcare system to streamline inpatient care linen use.
NYC Health + Hospitals uses nearly 15 million pounds of linen each year.
“Our collaboration with NYC Health + Hospitals demonstrates Sodexo’s commitment to helping health systems operate more efficiently,” says Samantha Morgenstern, vice president of operations, Sodexo Healthcare North America.
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