Conflict Resolution in a Laundry Operation
Guest Terry Slosson, director of human resources for the Northern Pacific Region of Cintas Corp., discusses methods and strategies to best handle conflict in an operation
Key Performance Indicators
Bill Brooks, director of customer solutions and business development for commercial laundry equipment manufacturer Alliance Laundry Systems, talks about important KPIs in a laundry/linen service for efficiency and quality.
Proper Laundry Equipment Usage
In this episode, Keith Ware, vice president of sales for Lavatec Laundry Technology, talks about ways to ensure laundry machinery is handled properly to get the most life out of the equipment, and your linens.
Laundry Hiring and Training
Sylvia Williams, human resources manager for Prudential Overall Supply, a uniform and facility services company headquartered in Irvine, California, joins us to talk about strategies for seeking out employee candidates and training them for long-term growth.
In-house vs. Outsourcing Laundry
Learn about the challenges and benefits of both processing on site and outsourcing laundry with guest Sam Spence, a senior consultant with TBR Associates, which specializes in consulting services to improve processes, people and company-wide performance.
Educating Laundry Customers
Listen as guest David Bernstein, president and chief propeller-head of Propeller Solutions Group, a provider of engineering, training and consulting services for the laundry industry, talks about how educating customers can help create a better laundry/linen partnership.
Reducing Rewash
In this episode, Gregory Gicewicz, president and CEO of Sterile Surgical Systems in Tumwater, Washington, talks about the common causes of rewash and ways laundry/linen services can eliminate rewash as much as possible.
Getting the Best from Your Laundry Employees
In this episode, learn the difference between “leaders” and “managers” and how each style impacts laundry employees and their productivity with guest Deana Griffin, president of The Griffin Group, a recruiting firm that specializes in the rental uniform and linen/textile industry.
Trends in Laundry Plant Design/Construction
As laundry/linen services grow and technology advances, they look to build new plants or renovate existing structures. Find out from Ed Kwasnick of ARCO/Murray what operators are looking for in design and construction today, and into the future.
How Social Media Impacts Laundry/Linen Services
In this podcast, guest Bri Curington, social media director for Infinite Laundry, a marketing agency that works exclusively in the linen and uniform industry, offers help for industrial/commercial and OPL laundries with effective social media strategy.
Finding Skilled Laundry Workers
The industry is facing a gap when it comes to trained, skilled workers. Guest Doug Waldman, president of Superior Linen Service, examines how an operation can find essential employees, like maintenance staff and supervisors.
Effective Laundry Plant Tours to Gain Customers
Guest Troy Lovins, founder and CEO of Performance Matters, talks about how opening the laundry plant doors and showing off what makes an operation great can turn potential customers into actual customers.
Disaster Preparedness for Laundries
At some point, a laundry is going to face a disaster, at least losing power. In this episode, guest Bob Corfield, principal of Laundry Design Group, talks about ways to keep goods moving during these challenging times.
Clean Healthcare Linens and Public Perception
Get an inside look at what healthcare laundries are doing to ensure linen cleanliness and how they can educate the public in the face of negative media reports from Jason Hartsell, director of operations at United Hospital Services.
Automation’s Effect on Laundry Operations
Guest Brian Polatsek, CEO of EcoBrite Linen, talks about the effect of automation on laundry/linen services and what the laundry of the future will look like in terms of equipment, labor and more.
The Man Behind the Clean Show
Retiring show manager John Riddle talks Clean history and reminisces about his long career, including his time in pro baseball, stadium management, rodeo production, and more with guest host Bruce Beggs.
Improving Laundry Efficiency Without Losing Quality
Explore how a laundry can operate at a better level of energy efficiency with guest Seth Willer, national sales manager for Girbau Industrial.
How Distributor Partners Help Laundry Operations
Distributors provide essential equipment to laundry/linen services, but there is more to the equation. Find out more from guest Craig Dakauskas, president of CLEC.
Culture Shock: Is Your Laundry Really a Good Place to Work?
Kris Boesch, CEO and founder of Choose People, a company dedicated to helping change company cultures so employees feel good about going to work, talks about creating a positive workplace culture.
Laundry Productivity Secrets Revealed
Jon Witschy, sales manager for data technology company Spindle, reveals ways laundries can enhance productivity today and in the future.
