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WW Services—History of Facility Services, Uniform Solutions

Third-generation VP shares company’s legacy of excellence, innovation, sustainability

WALLINGFORD, Conn. — Since its humble beginnings as a laundry provider in 1924, WW Services has grown into a comprehensive facility services and uniform solutions company. 

With a rich history spanning nearly a century, WW has consistently adapted to meet the changing needs of our customers. 

Through its evolution and diversification, WW Services has embraced technology, comprehensive service offerings, a commitment to sustainability and excellence, and a vision for the future.

DEVELOPMENT AND EXPANSION

WW Services has come a long way since its inception. 

In 1948, the company expanded its services to include dry cleaning, marking a significant milestone in its journey. 

However, it was in 1973 that WW experienced a transformative moment by introducing uniform rentals to local businesses. This division quickly became a crucial part of WW’s operations, propelling it toward accelerated growth. 

Over the years, WW has further diversified by offering facility services and custom-branded apparel options, ensuring it can confidently cater to its customers’ requirements. 

Most recently, in 2022, WW Services became Connecticut’s fastest-growing on-site van-based First Aid and Safety provider, expanding its service offerings to meet the evolving needs of our clients.

TECHNOLOGY

WW Services has always been at the forefront of technological advancements. 

One notable example is the implementation of RFID (radio-frequency identification) tracking, which allows for accurate deliveries and ensures efficient inventory management. 

This commitment to utilizing state-of-the-art technology sets WW apart in the industry, providing customers with peace of mind and reliable service.

MARKETS

WW Services serves a wide range of industries, including outpatient medical offices, pharmaceutical companies, food production plants, colleges and universities, municipalities, automotive businesses, manufacturing facilities, aerospace companies, and office buildings. 

With a dedicated team and a fleet of 20 routes on the road, WW Uniform Services ensures timely and efficient delivery of uniforms. 

We are currently servicing all of Connecticut, the five boroughs of New York City, Massachusetts and Rhode Island through WW Uniform Services.   

We are open six days a week. WW Uniforms routes all run four-day work weeks but have a staggered schedule, so the routes are not on the road all week. 

WW First Aid and Safety along with WW Drycleaning work Monday through Friday.

The company’s production facility is open six days a week. We have two shifts Monday through Friday and a half of a shift on Saturday. 

The uniforms division operates four 450-pound open pocket washers, two 600-pound gas-fired dryers, a 100-pound washer, two 50-pound dryers, and a semi-auto-assisted sorting system. We have 15 routes on the road.

WW First Aid and Safety along with WW Drycleaning work Monday through Friday.

The drycleaning division has two processing locations with two drycleaning machines, shirt pressing stations, pant pressing stations, and four routes on the road.

Additionally, WW First Aid and Safety services Connecticut, further solidifying our position as a comprehensive facility services provider.

SUSTAINABILITY AND EXCELLENCE

WW Services takes pride in its commitment to sustainability and excellence. 

As a certified green and hygienic company, we prioritize environmentally friendly practices while maintaining high standards of cleanliness. 

Our dedication to excellence is recognized through the “Award of Excellence CT Employment.” With a long-tenured staff and a robust system of checks and balances, WW ensures that every item processed meets the highest quality standards.

PAST AND FUTURE

As WW Services celebrates 99 years of business, our success as a family-owned operation is a testament to the hard work of our team and the loyalty of our customers. 

Adapting to change has been a key factor in our longevity, whether it is through the addition of new services or realigning operations to prioritize customer needs. 

As we enter our centennial year, WW remains committed to evolving alongside our customers, ensuring their continued success for the next century.

Our greatest successes have been our growth year after year and 98% retention year after year.

Employee retention is our No. 1 success and is also how all the beforementioned was achieved.

FINAL THOUGHTS

In conclusion, WW Services’ journey from a small laundry provider to a leading facility services and uniform solutions company is a testament to its adaptability, commitment to technology, and dedication to customer satisfaction. 

With a diverse range of services, a focus on sustainability, and a reputation for excellence, WW stands tall as a trusted partner for businesses in the Northeast. 

As we embark on our centennial year, WW looks forward to continuing its legacy of service and innovation for generations to come.

We have consistent and clear expectations to be around for another 100 years. I’ve been watching my children grow in the company with hopes to see them take reigns one day.

WW Services—History of Facility Services, Uniform Solutions

(Photo: WW Services)

Have a question or comment? E-mail our editor Matt Poe at [email protected].