Columns

The Clean Show: A Worthwhile Investment

ROANOKE, Va. — Author says trade show investment in career, laundry operation ...
Ideas to Train Non-English Speaking Employees

ROANOKE, Va. — Examples include demonstration, appreciation, education ...
Make Best Use of Employees, Then Plan for Finding New Talent

RIPON, Wis. — Tight labor market means managers must understand laundry operating costs, get creative ...
One Solution to Staffing in Tight Labor Market

ROANOKE, Va. — History of industry shows importance of immigrant workers ...
Maintenance, Minor Repairs, Parts Keep Laundry Turning

DALLAS — When OPLs have parts, staff on hand to make small repairs, downtime, danger can possibly be avoided ...
Making Readers Think, React

ROANOKE, Va. — Columnist writes to challenge readers to ‘see things from another viewpoint’ ...
Do You Have a Health Emergency Plan?

ROANOKE, Va. — Columnist shares the value of being prepared if an employee has a health issue ...
Need for Advice is Always There

ROANOKE, Va. — Author recommends developing ‘educated phone book’ ...
Remanufactured Decision Making

CLAREMORE, Okla. — Engineering operations director offers take on remanufactured washer-extractors ...
Linen from the Patient Perspective

ROANOKE, Va. — Author offers view of healthcare linens from hospital bed ...
Educating Employees on Their Role in Patient Care

ROANOKE, Va. — In addition to education, management must set proper example, author says ...
Opinion: Leveling the Playing Field

SYRACUSE, N.Y. — Author says administration’s steel tariffs will benefit all ‘as the dust settles’ ...
What Should I Focus On?

ROANOKE, Va. — Author says focusing on largest, most controllable cost makes other decisions easier ...
Customer Service Sometimes Takes Salesmanship

ROANOKE, Va. — Laundry managers need to 'sell' changes, or status quo, author says ...
Reducing Employee Turnover

ROANOKE, Va. — Columnist says important factors are in managers’ control ...
Employee-Manager Leadership Lessons

ROANOKE, Va. — Columnist shares value of managers having constant, positive contact with employees ...
Textile Basics for Proper Purchasing

ROANOKE, Va. — Buyers need to know textiles for customers, processing, says columnist ...
Essential Management Skill: Being Visionary

ROANOKE, Va. — Columnist says skill involves processing information, seeing future direction ...
Essential Management Skill: Attention to Detail

ROANOKE, Va. — Skill needed to organize laundry into efficient operation, says columnist ...
The Most Valuable Work: Planning

ROANOKE, Va. — Columnist says laundry managers need to develop plans when all is running smoothly ...

Latest Podcast

Events of the past three years have changed workplace dynamics along with employee attitudes and expectations. Human resource managers Annette Jones from Huebsch Services and Katie Rowland from Plymate Inc. talk challenges and solutions in laundry HR today.

Want more? Visit the archive »