CLEVELAND — ThistleDown Racino is implementing InvoTech Systems’ uniform system to track uniforms for its 900 team members, InvoTech reports.
The racetrack recently reopened as a racino (racetrack/casino), and is now operated by Caesars Entertainment.
“InvoTech gives us an accurate, real-time inventory of all staff uniforms to protect our clothing investment efficiently and effectively,” says TreVina Johnson, employee labor relations manager for ThistleDown. “We had a major change in our operation and are now the sister property to Caesars Horseshoe Casino Cleveland, which also uses InvoTech. We use InvoTech to assign each uniform to specific team members and track the daily uniform requirement for all departments. This ensures we maintain continuous ‘room PAR,’ that is our wardrobe-room par stock, for all staff in every department.”
Johnson says the process to code the uniforms and enter them into the system for employee accountability was easy.
“Some of our staff launders their uniforms at home, and some departments, like our F & B teams, have uniforms dry cleaned. The InvoTech system tracks uniform movement, and provides reports that ensure we always have the right number of uniforms for all team members. It would be a labor-intensive job to track uniform inventories and processing by hand.”
Besides several other Caesars properties, other InvoTech clients include MGM Resorts International, Hyatt Hotels, Marriott, Hilton Hotels, Universal Studios Florida, Wynn Resort Las Vegas and Macau, Madison Square Garden, MSR-FSR Laundry, Empire State Building, Loews Hotels and Mandarin Oriental.