NASHVILLE, Tenn. — Gaylord Entertainment Co. last month reopened the 2,881-room Gaylord Opryland Resort & Convention Center. The property had been closed since experiencing damage following historic flooding on May 2-3.
Coverage of the impact of the flooding and the rebuilding of the resort, including its on-premise laundry, is featured on AmericanLaundryNews.com here and here.
“This is not only a tremendous moment for Gaylord, but for the whole city of Nashville,” says Colin V. Reed, chairman and chief executive officer of Gaylord Entertainment. “Although the road to this point has been a challenging one for our company, I am incredibly proud of the passion and spirit with which our entire team responded.”
The reopening of Gaylord Opryland follows the restoration and successful return of Gaylord’s additional Nashville assets that were damaged by the flooding. The Grand Ole Opry reopened its permanent home—the world-famous Opry House—in September with a triumphant celebratory concert. The General Jackson Showboat and Wildhorse Saloon have also resumed normal operation, along with the Gaylord Springs Golf Links.
Although the damage to the hotel was extensive, with approximately 70% of the common areas and 100% of the subterranean areas under water, the property is returning with a number of improvements and redesigns to enhance the guest experience.
These include the addition of three new restaurants and a wine bar, the redesign for improved comfort and luxury of hundreds of hotel rooms that were untouched by the flood, an upgrade of both the technology and the layout of the lobby area for a better entry experience, and improved meeting rooms and equipment, among other modifications.
“A silver lining of this process has been the opportunity to give Gaylord Opryland a significant overhaul, allowing us to take what was already a world-class property and bring it back as an even greater experience for our guests,” Reed says.
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