WILMINGTON, Mass. — Two UniFirst industrial laundry facilities have recently been awarded ISO 9001:2008 certification for their “quality management systems for cleaning and servicing customers’ work apparel and for providing facility service products,” the company reports.
The facilities are located in Titusville, Fla., and Dothan, Ala.
To earn the certification, the facilities were required to document their workflow processes in “exacting detail” to show process and productivity efficiencies. An in-depth audit by Perry Johnson Registrars, a leading certifying authority, took place over the course of a week.
“Our primary business objective is to provide our customers with only the best service possible, along with great-looking, image-enhancing uniforms and facility service items,” says Francis Finlan, general manager of UniFirst in Titusville. “Being awarded this certification underscores our commitment to that objective.”
More than 80% of the company’s processing plants have been ISO-certified, and several more are scheduled to take part in upcoming examinations.
UniFirst President and CEO Ronald Croatti says his goal is “to ISO-certify all plants within the next three years.”
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