Survey: Industry Employs Wide Range of Security Measures

Fewer than 9% of laundry administrators and managers polled in this month's Wire survey say their company or institution has experienced workplace violence involving their laundry operation or its employees.
These incidents of workplace violence included vandalism of employee property, verbal threats and harassment; and a confrontation between a couple over a third person that required police intervention.
Nearly 80% of respondents say their company or institution investigates the background of potential employees (12.5% didn’t know), and roughly 88% say their institution/company doesn’t require psychological testing (8.3% didn’t know). Nearly 60% of respondents say their employees are required to display identification badges.
A wide variety of security measures are in place, according to our survey, as more than half of respondents say their workplaces require visitors to sign in, employees to use a key card or punch in an ID code to enter, use increased lighting on grounds and/or parking lot, and employ security guards in or around their facility.
One respondent replied matter of factly, “I work in a prison.”
Two-thirds of respondents say their company or institution trains employees to identify warning signs of violent behavior and/or offers guidance in conflict resolution. Roughly 30% say there is no such training or guidance in their workplace, and the remainder didn’t know if such training was available.
Subscribers to American Laundry News’ Wire e-mails have the opportunity to take an industry survey each month. Click this link and follow the menu instructions to sign up for the free e-mail service.


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