MANCHESTER, N.H., and LEBANON, N.H. — Industrial laundry service firms Kleen LLC and Envoy Services LLC have merged into Kleen Envoy LLC, doing business as Envoy Services, the companies announced.
The event brings together Kleen and Envoy Services’ wholly owned subsidiary Sterling Linen Services LLC. Turning Bridge LLC, a laundry consulting and software business founded by Envoy in 2009, is also included.
The combination of Kleen, Sterling and Turning Bridge creates the largest, most comprehensive laundry service firm in New England, the group says.
Envoy Services will leverage the diverse talents and capabilities of both organizations to strengthen its value proposition to healthcare and hospitality laundry customers. More specifically, new and existing customers will, according to Envoy, experience:
- Broader selection of services designed to reduce costs and simplify customer operations
- Improved quality and redundancy delivered through multi-plant operations
- Enhanced customer service delivered by a broader team with a track record of success
“We’re thrilled to be joining forces with Envoy Services,” says Greg Gosselin, Kleen president. “The merger allows us to better align resources with our respective strengths. This will absolutely be beneficial to the company and our valued customers.”
Going forward, Gosselin will continue to provide leadership by focusing on customer-facing activities. In this role, he will be instrumental in maintaining strong relationships with current clients and capitalizing on new growth opportunities.
“All of us at Envoy Services have a great deal of respect for Kleen LLC, and we are excited to bring our team’s talents to the merged organization,” says Dennis Kim, a principal in Envoy Services and president of Sterling Linen Services; he will oversee operations of the entire Envoy portfolio. “We are confident that by working together we can advance both organizations’ strategic objectives.”
Kleen will focus its efforts on the healthcare sector while Sterling will target the hospitality market. Turning Bridge will continue to target both markets and will be cross-sold into the broad customer base of Kleen and Sterling.