DALLAS — CHRISTUS Health System, an international Catholic, faith-based, not-for-profit health system, awarded Crothall Healthcare one of its first Vendor of the Year Awards, the health system reports. Crothall provides healthcare support services, which includes laundry and linen services.
Other recipients included BD (Becton, Dickinson and Company) and Hospital Housekeeping Systems (HHS).
“These companies have provided an exemplary, innovative and collaborative relationship and service to CHRISTUS Health,” says Ed Hardin, CHRISTUS Health’s vice president of supply chain management. “The healthcare industry is truly changing and it is valuable to know that as we move forward, we have progressive and truly collaborative customer-supplier relationships.”
The CHRISTUS Health Partner Advisory Council (PAC) selected Crothall Healthcare, BD and HHS to receive the award from a group of 14 companies that work closely with CHRISTUS Health. Formed in 2013, PAC aims to support more cooperative and productive relationships with outside health vendors, CHRISTUS says.
Steve Carpenter, Crothall Healthcare president, says, “I’m unaware of any healthcare provider that has so substantively pushed for a more meaningful, productive and sustainable customer-supplier relationship. This unique relationship fosters an environment for greater collaboration and innovation and we are a better company for it. For CHRISTUS Health to have culminated its efforts in an annual recognition opportunity gives the entire vendor community a performance to model.”
This was the first year CHRISTUS Health has recognized outside agencies for help in upholding the CHRISTUS Mission, to extend the healing ministry of Jesus Christ. CHRISTUS says that the three Vendors of the Year Award recipients have now been tasked to help develop a more formal selection process for future awards, including involving vendors outside the supply chain management scope.
“More than 400 associates from around the organization will play a role in nominating and selecting suppliers based on their demonstration of CHRISTUS Health Core Values, clinical and quality outcomes, operational performance, financial performance and innovation,” says Hardin. “The CHRISTUS Core Values are the foundation for building relationships with their vendors and patients: Dignity, Integrity, Excellence, Compassion, and Stewardship.”
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