Annual ALM Conference Aims to Tackle Changing Needs of Industry

Theresa Boehl |

RICHMOND, Ky. — Promoting education as a way to tackle the changing needs of the industry, the Association for Linen Management (ALM) will host its annual conference June 9-11 at the Saddlebrook Resort near Tampa, Fla.

Conference sessions will focus on a variety of issues of interest to laundry/linen managers, such as customer relationships, managing staff, mergers and acquisitions in healthcare, new business opportunities and lean processing, to name just a few. ALM says attendees will gain a greater understanding of healthcare reform, streamlining operations and ways to grow revenue.

The association’s biennial golf tournament on the morning of June 9 will benefit the ALM scholarship fund.

Awards for the 2014 Heywood Wiley Manager of the Year and Allied Tradesperson of the Year will be presented at a banquet and reception, which closes the conference on the night of June 11. Also planned is a presentation highlighting the association’s 75-year history.

The agenda includes:

Monday, June 9

  • 10-11:30 a.m. — In an educational breakout session, David Bernstein, Turn-Key Engineering, will present Making the Case for Lean Processing.
  • 1-2:15 p.m. — Educational breakouts will feature Paul Fayad, of Positive Leader, as he discusses Succession Planning, and a speaker to be announced presenting Medicare Bundled Payments (BCPI Initiative) and Industry Impact.
  • 2:30-4 p.m. — In the day’s general session, Brent Petty, CMRP, Wellmont Health System, will discuss The Affordable Healthcare Act and its impact on the laundry/linen industry.
  • 7-9 p.m. — Welcome Reception.

Tuesday, June 10

  • 8-9:15 a.m. — The day’s events open with New Business Opportunities in the Long-Term Care Market, presented by Amanda Lobb, RLLD, Calderon Textiles, and a session from Janice Larson, Encompass Group, on Understanding Linen’s Role in Value-Based Purchasing.
  • 9:30-11:30 a.m. — Speaker Dave Davlin leads the morning’s general session with The Playmaker Mentality.
  • 11:45 a.m.-1:45 p.m. — A “Lunch and Learn” event will pair cuisine from an award-winning chef with mini-educational sessions, and will also include a presentation by one of ALM’s allied trades partner members.
  • 2-3:15 p.m. — The afternoon’s educational breakouts will feature The Lifetime Value of a Customer, presented by Steve Kallenbach, American Dawn, and an industry update on Mergers and Acquisitions in Healthcare by Jeff Cohen, MedAssets.
  • 3:30-4:45 p.m. — Paul Fayad, Positive Leader, will present Managing Staff in Times of Change in the afternoon’s second set of educational breakouts, while Glen Phillips, Phillips and Associates, will advise attendees on Developing New Business in the Hospitality Industry.
  • 6:30-9 p.m. — The “Cabana Crawl,” a new event, will feature a vendor hospitality area offering refreshments, entertainment and giveaways.

Wednesday, June 11

  • 8-9:15 a.m. — The final morning’s educational breakouts include The Importance of Linen Usage Tracking Systems by Glen Phillips, Phillips and Associates, while Nancy Jenkins, American Reusable Textile Association (ARTA), will present a session on Proving the Value of Reusables.
  • 9:30-11 a.m. — Off the Plate by Steve Kallenbach, American Dawn, and Business Plan Development for Savvy Professionals, David Bernstein, Turn-Key Engineering, are presentations slated for this time slot.
  • 11:15 a.m.-12:30 p.m. — In the day’s final breakouts, Doug Vieldhouse, Pertl & Alexander, presents Building a Foundation to Thrive, and Paul Fayad, Positive Leader, gives advice on Managing a Disengaged Workforce.
  • 1:45-3:45 p.m. — The “Breezeway Chat” will focus on the perspectives of panelists Doug Story, David Bernstein and Glen Phillips.
  • 6:30-9 p.m. — The ALM Awards and Reception Dinner concludes the event.

Online registration is available until June 5. To learn more about the conference, or to register, visit

About the author

Theresa Boehl

Freelance Writer

Theresa Boehl is a freelance writer, and former editor of American Laundry News.


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