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ALM Introduces Laundry Industry Benchmarking Platform

Association says LaundryMarks is positioned to elevate business performance across entire industry

NEW ORLEANS — The Association for Linen Management (ALM) launched a new industry benchmarking platform, LaundryMarksTM by ALM, during the Clean Show here.

ALM says LaundryMarks offers dynamic, customizable data to provide the entire laundry industry, not just association members, with actionable, updated near-real-time business intelligence. 

Through industry comparisons in hospitality, healthcare, and industrial facilities, the LaundryMarks platform will drive business performance for both single- and multi-location laundries, according to ALM. The data is processed through a secure, robust, digital system.

“ALM saw a need for actionable and updated business intelligence, and therefore made a significant investment to develop this cutting-edge benchmarking platform that provides constantly updated, customizable and immediately accessible information,” says David Bernstein, president of Propeller Solutions Group, chair of the benchmarking task force and member of the ALM board of directors. 

“LaundryMarks was a labor of love through a year of intense work by a dedicated team of experienced industry experts representing a broad spectrum of laundry types. I am confident the information gained from LaundryMarks will advance business performance across the entire laundry industry.”

LaundryMarks generates reports on a wide variety of industry-specific key performance indicators in the areas of production, workforce efficiency, utilities, safety and quality, ALM says. 

The custom reports can be filtered by location, pounds processed, product line, level of automation and more than 15 other user-customizable factors. The reports provide data essential for determining opportunities for improvement, planning resources and investments, and building a business plan, according to the association.

“By introducing LaundryMarks, ALM is giving the industry a sound operational tool to equip each laundry with the data essential to drive performance and improvements in efficiency, safety and quality,” says ALM Executive Director Linda Fairbanks.

“The entire industry will benefit from the ability to access comparative data. The LaundryMarks platform represents a great leap forward in business performance intelligence and is the first digital benchmarking tool for the laundry industry.”

ALM says LaundryMarks provides the laundry industry with insights into similar organizations’ performance and how they stand in comparison. Previous printed benchmarking reports are no longer available, and this dynamic new platform is designed for the digital age, according to the association.

All laundry facilities may enter data and access filtered reporting comparing their company to the database in aggregate at no charge. ALM laundry members will have additional filtering capabilities.

New features and reports will be added as more data and information is entered into the secure benchmarking database.