CHICAGO — The Association for the Healthcare Environment (AHE) of the American Hospital Association has announced its lineup of keynote speakers and general sessions at EXCHANGE 2013, scheduled for Sept. 15-18 in Indianapolis.
The lineup of speakers includes:
- Simon T. Bailey, founder of the Brilliance Institute, who will deliver the keynote address, Own the Moment – How to Become a Brilliant Leader.A world-renowned speaker, thought leader, and best-selling author, Bailey believes that it is the responsibility of each person to unlock the true brilliance that is buried deep within. Experience gleaned in leadership roles with organizations like the Walt Disney Co. helped him foster an in-depth understanding of the formidable challenges, pressures and risks that organizations face.
- Stephen M. Brecher, Ph.D., director of microbiology, VA Boston Health Care System, will deliver From Tragedy to Triumph to Trepidation: Antibiotics at Age 70.Brecher is a highly acclaimed international speaker who covers many topics, but his preferred topics are C. difficile infections and antibiotic resistance.
- Colleen Sweeney, R.N., founder and owner of Sweeney Healthcare Enterprises, will deliver What Patients Fear and Why We Have to Know.Sweeney conceived and conducted the Patient Empathy Project, which resulted in the development of the Patient Experience Pyramid, a tool for healthcare teams to uncover and respond to patient fears. Her most recent position was as director of ambassador and customer services at Memorial Hospital in South Bend, Ind.
New this year to EXCHANGE are presentations by Patti Costello, executive director, AHE; Greg May, CHESP, director of environmental services, linen and sustainability initiatives, UC San Diego Health System; and Christopher Ridenhour, director, Core Competency Training, Liberty Lutheran, Ambler, Pa.
EXCHANGE is an annual educational event attended by approximately 900 professionals with an interest in caring for healthcare environments. Visit the conference website to learn more about the event.