FORT MILL, S.C. — Nineteen laundry and linen services professionals have completed High Performance Team (HPT) Coaches Clinic Service Leadership Training through Performance Matters, a service that helps textile rental companies grow, the company reports. This is the third set (Charlie) of graduates to complete this training platform.
Performance Matters says over the last year these 19 graduates experienced rigorous training built solely for the textile rental and linen service industry. The Coaches Clinic and HPT training platform provides service leadership the foundation necessary to perform their jobs effectively and safely, and to take the next step in delivering world-class service, resulting in higher revenue growth and profits for their companies, according to the company.
Over the course of the program, the Coaches Clinic graduates received classroom training, along with more than 240 service training lessons housed in the HPT Online Training platform. Performance Matters says the online curriculum goes hand-in-hand with the Coaches Clinic onsite training, delivering an overall learning experience unmatched in the industry.
Coaches moved through each class segment with designated teams throughout the training series, completing all classes together, fostering individual and team accountability. Only those who complete the program graduate, earning a certification which is becoming a standard in the industry for service training, according to the company.
Charlie Class 2018 graduates include:
- Alliant Systems - Leslie Farmer
- Ames Linen - Doug Bushnell
- Budget Uniform - Neil Phillips
- CTC Corp - Scott Johnson
- Economy Linen - Ryan Roche
- Gallagher Uniform - Josh Eichler
- Huebsch Services - Brian Lanners
- Huebsch Services - Tim Benjamin
- Loop Linen - Corey Guillot
- Metro Linen - Johnny Perez
- New System Laundry - Gabe Ripple
- Plymate - Ben Warnecke
- Sanico - Jeremy Helms
- Sanico - Craig Minshew
- Sohn Linen - Jason Hagy
- Sohn Linen - James Stokes
- Specialty Mat - Marcin Zmarzly
- Springfield Laundry - Adam Castle
- Tritex Services - Wesley Bethune
Performance Matters says this recent group of graduates adds to the Alpha and Bravo graduating classes, bringing the total HPT Certified Coaches to nearly 40 for the industry. With increased demand and understanding the ongoing needs of the industry for Service Training Performance Matters will open registration for the next class (Echo) at the CSC Convention in March.
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